Specifically, you will be required to:
• Build and manage our credit portfolio with quality risk asset creation strategies.
. Improve our asset quality, by reducing non-performing loans and overseeing effective loan recoveries.
• Develop database for lead generation, identify market segments, strategize with acquisition channel • Source prospects and develop new customer relationships
• Mobilize funds from the field on behalf of the Institution • Ensures high level of customer service orientation
• Track customer complaints/queries and turnaround times to ensure a high level of customer satisfaction
• Provide information for product and service enhancements
• Cross-sells existing products to customers